New patients / FRAME Medicine

Start with a secure account.

Create a FRAME Jane account so our team can provide the right next step. You do not need to book a lab appointment or a testosterone visit to begin.

About lab testing: Buying or completing labs does not guarantee TRT care, a prescription, or enrollment in treatment. A clinician must review your history and results before any treatment decision.

What happens next

01 / REGISTER

Make your account

Jane asks for your name, email, phone number, and date of birth. Please use your own contact details so we can match the right record.

02 / TEAM REVIEW

Watch for a FRAME form

Our team reviews new profiles during business-day check-ins. If an intake form is appropriate, we send it through Jane. Account creation alone does not start a clinical review.

03 / CLINICAL NEXT STEP

Follow your individual plan

A clinician reviews your answers before any individual lab recommendation. If you buy labs, the results still require clinical review. Lab testing does not guarantee TRT treatment, a prescription, or acceptance into care.

Before you begin: New-patient lab checkout and direct testosterone booking are not available on this website. Do not send medical details through ordinary email or a website form. This page is not monitored for urgent needs. For an emergency, call 911 or seek local emergency care.